Frequently Asked Questions (FAQ)
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Q1: What’s the difference between the Freshen Up Package and the Standard Detail Package?
The Freshen Up Package is a quick, light cleaning for vehicles that need a simple refresh. It includes a basic exterior wash, tire shine, and interior vacuuming. The Standard Detail Package offers a more thorough clean, covering vacuuming, cleaning all plastic trim, windows, door jambs, and a more in-depth exterior wash and tire cleaning.
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Q2: How often should I detail my vehicle?
We recommend professional detailing every 3-6 months, depending on how often you use your vehicle and your environment. Regular detailing maintains your car's appearance and protects it from long-term wear.
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Q3: How long does a detail take?
The time depends on the package you choose:
Freshen Up Package: 1-1.5 hours
Standard Detail Package: 2-3 hours
Ultimate Restoration Package: 4-5 hours for a full deep clean inside and out.
Note: If the job takes longer than expected, there is an additional charge of $30 for every extra hour.
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Q4: Can I customize my detailing package?
Yes! We offer options for Interior Only or Exterior Only services, and you can add specific treatments, such as leather conditioning or trim restoration, to fit your needs.
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Q5: Do you offer mobile detailing?
Yes, we come to your location with all the necessary equipment. All we need is access to water and electricity.
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Q7: What should I do to prepare for my detailing appointment?
Please remove any personal items from the vehicle to give us access to all areas for cleaning. We’ll take care of the rest!
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Q8: How do I book a service?
You can easily book your service online by visiting our booking page. Just select the service, choose a time, and confirm your appointment.
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Q9: How long does the wax or protective coating last?
Our wax and exterior protective coatings typically last 2-4 months, depending on weather conditions and how frequently you wash your car.
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Q10: Do you offer ceramic coating?
Yes, we do! We use high-quality DIY sealants, and we're also certified with System X for professional-grade ceramic coatings that last significantly longer than retail coatings.
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Q11: Can you wash my wrapped car?
Yes, we can safely wash wrapped cars, ensuring the wrap stays in great condition.
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Q12: I have ceramic coating on my car. Can you wash it without damaging the coating?
Absolutely! We use special soaps that are designed to protect and preserve ceramic coatings, so your vehicle’s coating will stay intact.
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Q13: Do you offer any discounts or promotions?
Yes, we occasionally run seasonal promotions! Keep an eye on our website or sign up for email updates to stay informed.
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Q14: What are your hours of operation?
We are open from 7 AM to 5 PM, and close early during daylight saving time, from 6 AM to 3 PM to ensure work is completed before dark.
We are closed on rainy days, and during holidays, we accept a limited number of vehicles. -
Q15: Why do you charge so much?
Well, we could rush through it and charge you less, but your car deserves better than a "quickie." We use top-tier products, take our time, and make sure every detail is just right. Quality isn’t cheap, but trust us—it’s worth it!